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Patient Bill of Rights
As a patient in a hospital in New York State, you
have the right, consistent with law, to:
- Understand and use these rights. If for any reason
you do not understand or you need help, the hospital
MUST provide assistance, including an interpreter.
- Receive treatment without discrimination as to race,
color, religion, sex, national origin, disability,
sexual orientation or source of payment.
- Receive considerate and respectful care in a clean
and safe environment free of unnecessary restraints.
- Receive emergency care if you need it.
- Be informed of the name and position of the doctor
who will be in charge of your care in the hospital.
- Know the names, positions and functions of any hospital
staff involved in your care and refuse their treatment,
examination or observation.
- A no smoking room.
- Receive complete information about your diagnosis,
treatment and prognosis.
- Receive all the information that you need to give
informed consent for any proposed procedure or treatment.
This information shall include the possible risks
and benefits of the procedure or treatment.
- Receive all the information you need to give informed
consent for an order not to resuscitate. You also
have the right to designate an individual to give
this consent for you if you are too ill to do so.
If you would like additional information, please
ask for a copy of the pamphlet 'Do Not Resuscitate
Orders - a Guide for Patients and Families.'
- Refuse treatment and be told what effect this may
have on your health.
- Refuse to take part in research. In deciding whether
or not to participate, you have the right to a full
explanation.
- Privacy while in the hospital and confidentiality
of all information and records regarding your care.
- Participate in all decisions about your treatment
and discharge from the hospital. The hospital must
provide you with a written discharge plan and written
description of how you can appeal your discharge.
- Review your medical record without charge. Obtain
a copy of your medical record for which the hospital
can charge a reasonable fee. You cannot be denied
a copy solely because you cannot afford to pay.
- Receive an itemized bill and explanation of all
charges.
- Complain without fear of reprisals about the care
and services you are receiving and to have the hospital
respond to you and if you request it, a written
response. If you are not satisfied with the hospital's
response, you can complain to the New York State
Health Department. The hospital must provide you
with the Health Department telephone number.
- Authorize those family members and other adults
who will be given priority to visit consistent with
your ability to receive visitors.
- Make known your wishes in regard to anatomical gifts.
You may document your wishes in your health care
proxy or on a donor card, available from the hospital.
Patient Responsibilities
The Nassau University Medical Center recognizes
the primary role its patients play with regard to
their care, their safety and the safety of others,
and the safeguarding of the rights of other patients
and staff.
A bill of patient responsibilities describing this
role is set forth below in the interest of promoting
a safe, comfortable environment in which the best
possible care may be rendered. NUMC patients shall
be responsible:
- To provide, to the best of his/her knowledge,
accurate and complete information about present
complaints, past illnesses, hospitalizations,
medication and other matters relating to his/her
health.
- To report unexpected changes in his/her condition
to the responsible practitioner as soon as possible.
- To make it known whether he/she understands
a contemplated course of action and what is
expected of him/her.
- For following to the best of his/her ability
the plan for medical care as recommended by
the physician primarily responsible for his/her
care.
- To keep appointments and when unable to do
so, to notify the hospital with sufficient time
to reschedule.
- For his/her actions if he/she refuses treatment
or does not follow the practitioner's instructions.
- For assuring that the financial obligations
of his/her health care are fulfilled as promptly
as possible.
- For following hospital rules and regulations
regarding patient care and conduct.
- For assisting in the control of noise and
the number of visitors.
- To comply with the No Smoking Policy as posted
and assist Medical Center staff in their efforts
to provide a smoke-free environment for all.
- For being respectful of the property of other
persons and of the hospital.
- For being considerate of the rights of others.
- To fill out the patient evaluation form to
provide feedback to the hospital.
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